We offer Free Delivery on Orders over £40

& Exchanges on all UK orders!

 Once we received your order, we will send you an automated email to confirm that we have received it. We do reserve the right to decline your order, if that's the case we will contact you if we require further information or we are unable to fulfil your order.

We endeavour to deliver in time frames outlined, however are reliant upon third party carriers such as Royal Mail. We cannot be held liable for any delays and or loss caused by delays.

If you order before 3 pm on a working day, we will aim to dispatch your order the same day, although orders can take 2-5 working days to be delivered. Orders placed on a non working day or after 3 pm on a working day should be dispatched the next working day (for our purposes a "working day" is Monday to Friday, not including bank or public holidays).

 

Free Standard UK Delivery (2-5 Days)

Standard delivery is free on all orders over the value of £40. Delivery is charged at £1.95 if your order is or below £39.99 irrespective of the number of items ordered (UK mainland only). Delivery outside the UK mainland (Jersey, Guernsey, Isle of Man, Scottish Highlands, Northern Ireland, etc..) may require an extra charge. This charge will be highlighted in the checkout page when you select a delivery address that doesn't qualify for our normal delivery rate.

Your order will be delivered by Royal Mail 48 Tracked (selected at checkout) to you during office hours (9-5pm), Monday to Friday. We are unfortunately unable to specify the time at which the goods will be delivered to you.

Next Day UK Delivery (1-2 Days)

Next Day UK Delivery we use Royal Mail 24 Tracked. Deliveries to certain postcode areas may take longer. This service is £3.95.

Next Day Guaranteed UK Delivery * (Order Before 1pm)

Want something delivered even quicker? We can now offer Next Day Delivery (Monday to Saturday) for UK orders.
Simply when you place your order before 1pm select Next Day Delivery at checkout.
UK Next Day Delivery rate is £8.95 including Saturdays.
*Please note some postcode this service will take an extra day, please click here for list.

EU Delivery

We now deliver outside the UK. Delivery is £9.99 per item for the following countries: Ireland (Republic Of), Jersey, Guernsey, Belgium, Luxembourg, Netherlands, Denmark, France, Germany and Monaco. Delivery is £19.99 per item for the following countries: Italy, Spain, Greece, Portugal, Austria, Czech Republic, Finland, Hungary, Lithuania, Norway, Poland, San Marino, Slovakia, Slovenia, Sweden and Switzerland. Your goods will be shipped via Parcel Force Euro Priority and is traceable online. We endeavour to deliver the goods you have offered to purchase within 7-12 working days from the receipt of your offer.

Customs charges: Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and can't let you know how much they'll be. Policies vary from country to country so it would be a good idea to check your local customs for more info.

If the item is returned back to us due to non collection there will be a charge of £20.00 for a re-delivery.

Rest of the World Delivery

At this moment in time we do not deliver outside the EU.

BFPO addresses

Unfortunately, we do not currently deliver to BFPO addresses

Brands we currently can't ship outside the EU

We can send FitFlop and Converse products within the EU, however due to brand restrictions we are unable to send outside.

Subscribe our newsletter
Get 10% OFF First Order
Would you like to be one of the first to receive exclusive information about the latest collections, offers and events from our store? Then just subscribe to our free newsletter now and get a voucher to the value of 10% OFF your first purchase in our Online-Shop.
Voucher Code: